www.jaguarsiembra.co is committed to protecting the privacy and confidentiality of our customers' personal data. This Data Treatment Policy explains how we collect, use, store, and protect personal information in accordance with Colombian law, specifically Law 1581 of 2012, and other applicable regulations on data protection and privacy.

 

By accessing our website, using our services, or making a purchase, you agree to the practices described in this policy.

 

1. Purpose of Data Collection

 

We collect personal data to:

- Process orders and deliver products and services.

- Communicate with customers regarding their purchases, order status, and related matters.

- Improve our website and services by analyzing customer preferences and behaviors.

- Send marketing communications (only if the customer has consented).

- Comply with legal obligations in Colombia and other relevant jurisdictions.

 

2. Types of Personal Data We Collect

 

We may collect the following types of personal data:

- **Identification data**: Name, ID number (or passport for international customers), date of birth.

- **Contact information**: Email address, phone number, shipping address.

- **Payment information**: Credit card details, payment history.

- **Technical data**: Information related to your use of our website, such as IP addresses, browser type, and session duration.

- **Marketing preferences**: Data regarding your preferences for receiving promotional offers, newsletters, and other marketing materials.

 

3. How We Collect Your Data

 

We collect data in the following ways:

- Directly from you when you create an account, make a purchase, or contact us for support.

- Automatically through cookies and tracking technologies when you visit our website.

 

4. Use of Personal Data

 

We may use your personal data for the following purposes:

- To process transactions, manage orders, and deliver products.

- To respond to customer inquiries and provide customer service.

- To send personalized offers and promotions if you have opted-in to receive such communications.

- To analyze website traffic and improve our platform and customer experience.

- To comply with applicable laws, regulations, or legal obligations.

 

5. Data Sharing and Third Parties

 

We do not sell or rent your personal data to third parties. However, we may share your information with third parties under the following circumstances:

- Service providers: We may share your data with companies that help us process payments, deliver products, or provide customer support.

- Legal obligations: We may disclose your data if required by law, court order, or government regulation.

- Partners: If you consent, we may share your data with business partners for marketing purposes, in accordance with your preferences.

 

6. Data Retention

 

We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer needed, we will take steps to securely delete or anonymize it.

 

7. Data Security

 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption (SSL) to ensure the security of your transactions. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

8. Your Rights as a Data Subject

 

Under Colombian law, you have the following rights regarding your personal data:

- **Right to access**: You can request information about the personal data we hold about you.

- **Right to correct**: You can request corrections or updates to inaccurate or incomplete information.

- **Right to delete**: You can request the deletion of your personal data, subject to certain conditions.

- **Right to object**: You can object to the processing of your personal data, especially for marketing purposes.

- **Right to revoke consent**: You can revoke your consent at any time for specific data processing activities.

- **Right to portability**: You can request that we transfer your data to another provider if applicable.

 

To exercise any of these rights, please contact us at jose@jaguarsiembra.co or +57 3167431802.

 

9. International Transfers

 

If you are located outside of Colombia, please be aware that your personal data may be transferred to and processed in Colombia or other countries where our service providers or partners operate. We will ensure that such transfers comply with applicable data protection regulations.

 

10. Cookies and Tracking Technologies

 

Our website uses cookies to improve user experience, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

 

11. Changes to This Policy

 

We reserve the right to update this Data Treatment Policy at any time. Any changes will be posted on this page, and the updated version will be effective as soon as it is published. Please review this policy periodically for any updates.

 

12. Contact Us

 

If you have any questions or concerns about this Data Treatment Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

 

**Email**: Jose@jaguarsiembra.co

**Phone**: +57 3167431802